Now Hiring - Treatment Sales Coordinator in Wakefield, RI

Job description
myOrthos and DeQuattro Orthodontics are looking for an energetic, outgoing team player with great customer service skills to join our fast-paced well-established orthodontic practice.
Schedule: Monday-Thursday, 7:45am-5:00pm and occasional Fridays
Pay: $25.00 - $35.00 an hour
Treatment Sales Coordinator Job Description
The purpose of a Treatment Coordinator is to influence patients to say yes to their smile journey by building relationships and confidently presenting treatment fees and financing options.
Your primary role is encouraging and enabling patients to start their smile journey in our office, so we are looking for a compassionate person who is driven by the challenge of customer commitment. You will also be responsible for collecting payments and deposits and maintaining relationships with patients by establishing trust before and after their new patient exams. You will be responsible for attaining our goals by asking patients for the business and reaching a goal of 75% case acceptance.
Qualifications:
Sales experience
Excellent listening skills
Time management skills
Self-motivation
Professional demeanor
Independent worker
Enthusiasm for helping people to attain their smile goals
Self-confidence
Strong organizational skills
Computer skills, or the ability to learn software quickly
Easy going personality with the ability to adapt to constantly changing schedules and the ability to get along with all personality types, ability to discuss financial options with confidence
Orthodontic clinical experience is a must
Clinical knowledge of Phase 1 treatment followed by Phase 2 treatment as applicable
Clinical knowledge of braces in detail
Clinical knowledge of Invisalign in detail
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Responsibilities:
Convert new patient exams into satisfied patients through education and overcoming objections
Maintain the practices standard for high treatment acceptance
Take Doctors notes and ensure patients charts are complete
Work out payment plans
Call, email, text patients to confirm appointments and follow up
Build and maintain relationship and trust with patients and clientele during and after visit
Follow up- comfortable re-approaching qualified patients who havent yet said yes and gaining commitment
Work with office administration by confirming New Patient consultations, ensuring their New Patient forms have been completed prior to their appointment, communication of the patient experience to the new patients
Overcome objections from patients around financing options Experience:
High School diploma or equivalent: College degree preferred
Clinical Treatment Photos
Experience closing sales and gaining customer commitment
Comfortable with computer systems and technology
Ability to convert inquiries into contracts
Entrepreneurial spirit
Bilingual in Spanish a plus, but not required
What we offer:
Competitive Pay with monthly bonus opportunities
Great benefits - medical, dental, vision, and life insurance
myOrthos and DeQuattro Orthodontics is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Orthodontic Knowledge: 1 year (Required)
Radiology Certification (Required)
Dental office: 1 year (Preferred)
sales: 1 year (Preferred)